No Cookies in the Library

This is one of the clips I found when doing a simple search of library on YouTube. I think the librarian needs a lesson in customer service, but sometimes are patrons act like Cookie Monster! Who knows maybe the library of the future will have full service restaurants, like Barnes and Noble, and we all can have COOKIES!!

I believe that YouTube is a great asset for marketing for how the library of the future can help the public. Having a video of past programs or book talks would enable others to experience the program, and heighten interest for future events. YouTube has changed the way people view the Internet and isn't that the background of Learning 2.0. Having videos, if even just a welcome statement on a website would be such a great feature.